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INTEGRATED ANNUAL REPORT

Twenty years of powering a democratic South Africa
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Eskom's approach to integrating reporting
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Eskom's approach to integrating reporting
Letter from the chairperson
Chief executive's report
Shareholder's compact

About the Eskom group
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About the Eskom group
Eskom's business model
Eskom's legal and operating structure
Purpose, values and strategic objectives
Future focus for Eskom

Defining material items in partnership with stakeholders
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Defining material items in partnership with stakeholders
Risks relating to material items

Leadership and corporate governance
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Leadership and corporate governance
Shareholder and board of directors
Corporate governance framework
Leadership's key focus areas
Directors' and group executives' remuneration

Becoming a high-performance organisation
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Becoming a high-performance organisation
Safety
Improving operations
Being customer-centric
Building strong skills
Investing in appropriate technologies

Leading and partnering to keep the lights on
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Leading and partnering to keep the lights on
Keeping the lights on
Delivering capacity expansion

Reducing Eskom's Reducing Eskom's environmental footprint and pursuing low-carbon growth
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Reducing Eskom's Reducing Eskom's environmental footprint and pursuing low-carbon growth
Reducing particulate and gaseous emissions
Reducing water consumption
Reducing Eskom's carbon footprint

Securing Eskom's future resource requirements
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Securing Eskom's future resource requirements

Implementing coal haulage and the road-to-rail migration plan
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Implementing coal haulage and the road-to-rail migration plan

Pursuing private-sector participation
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Pursuing private-sector participation

Transformation
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Transformation

Ensuring Eskom's financial sustainability
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Ensuring Eskom's financial sustainability

Summarised group financial results
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Summarised group financial results
Condensed group income statement
Condensed group statement of financial position
Condensed group statement of cash flows

Appendices
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Appendix A: Key performance indicators
Appendix B: Other performance indicators
Appendix C: Awards
Appendix D: Sustainability responsibilities, approval and assurance statements
Appendix E: Abbreviations, acronyms and glossary
Appendix F: Contact details

ANNUAL FINANCIAL STATEMENTS

Statement of directors' responsibilities and approval
Report of the audit and risk committee
Statement by company secretary
Directors' report
Independent auditors' report to Parliament and the shareholder ? Minister of Public Enterprises
Statements of financial position
Income statements
Statements of comprehensive income
Statements of changes in equity
Statements of cash flows
Notes to the financial statements
Appendix - Abbreviations and acronyms

SUPPLEMENTARY AND DIVISIONAL REPORT


About this report
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About this report
Structure of the report

Leadership and corporate governance
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Leadership and corporate governance
Membership of the board
Membership of Exco

Line divisions
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Line divisions
Generation
Transmission
Distribution
Group Customer Services
Integrated Demand Management (IDM)

Service functions
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Service functions
Group Capital
Group Technology and Commercial
Technology
Commercial
Human Resources
Finance

Strategic functions
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Strategic functions
Strategy and Risk Management
Regulation and Legal
Corporate Affairs
Group Information Technology
Sustainability

Subsidiary companies
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Subsidiary companies
Eskom Enterprises SOC Limited group
Escap SOC Limited
Eskom Finance Company SOC Limited group
Eskom Development Foundation NPC

Appendix A: Statistical tables
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10-year statistical overview
Power station commercial capacities
Transmission and distribution equipment in service
Environmental implications of electricity usage or saving
Sale of electricity and revenue per category of customer